Tips & Tools for Small to Mid-Sized Business Owners & Leaders

In a recent coaching session with a veterinarian owner, the owner said, “We’re having trouble getting people to come in to work on time. What can we do about that?” She didn’t want to fire them because the employees who were tardy, otherwise, added value and were steady contributors to the team.

And that was the 4th time in a week we’d heard a business owner say they’re having trouble getting people to come in to work on time.
Here are some practical things from our coaching sessions with small business owners on ways to get people to come in to work on time—

Have metrics that show people’s on-time percentage. We ranked and publicized employees’ on-time percentages and hung it up in the break room. It was a simple table ranked best to worst. It worked. Within a week, everyone on the team was coming in on time. That’s what metrics do for you.

If you’re thinking these generated complaints from the offenders, you’re right. It did. The answer to the complaint however is ‘Everyone knows you’re coming in late anyway.’

Offer incentives to employees who arrive on time consistently. One business owner gives ½-day off for every 6 months of on-time arrival. Or you could offer a monetary bonus.

Rearrange the work schedule and ask for volunteers to come in earlier. When you’ve got the kind of business where customers are coming in the door at 8 am and you need to have the company ready to go at 8 am, ask a couple of people who are always on time to come in 30 minutes earlier (of course they get to end their work day 30 minutes earlier), then move the start time back 30 minutes for the ones who tend to be late.

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Growth Plan Workshop

March 14, 2024
Renaissance Indianapolis North
11925 N. Meridian Street Carmel, IN

9:30 am - 4 pm

"Coffee and Connect" 9 - 9:30 am
"Cocktail and Connect" 4 pm to ?

Discover the potential in your business by completing your Single Sheet Business Plan.

Then break it into quarterly, monthly, weekly & daily goals and get a line-of-sight from your daily tasks to your 10-30 year purpose.

Step out of the day-to-day for just 1 day, get organized, complete a prescribed planning process, and walk away with an action plan that leads to greater profits and free time back.

For owners & leaders of small to medium sized businesses. Bring your 2nd-in-command or your whole leadership team!

*Registration Required