Tips & Tools for Small to Mid-Sized Business Owners & Leaders November 2024 The Inspire Results newsletter is published monthly
How Owners Can Deal
with People Issues
In business coaching, many business owners turn to us because of “people issues.” When describing their people issues, business owners say they:
✓ Have people doing things they don’t want them to do.
✓ Have people NOT doing things they WANT them to do.
✓ Have difficulty getting people to see the business the way they as leaders see it.
✓ Feel like they’re the hardest working person in the business.
✓ Feel like they have to babysit employees.
✓ Have employees not stepping up to the plate, not taking accountability
Another thing we hear is, “my people just aren’t on the same page as me!” Why are people issues so darned hard to deal with? Owners...
✓ Simply don’t know how to.
✓ Don’t see the problem, focusing more on the technical side of the business, where their expertise is.
✓ Don’t put the significance or weight that people dynamics can have on a business.
People issues are uncomfortable to deal with and they’re so much easier to ignore in hopes they go away!
Viewing people issues under the heading of teambuilding provides a structured set of actions you can take to deal with them. Team-building actions solve people issues and better yet, keep most of them from happening in the first place. The best news about teambuilding… it’s not difficult to do.
In our line of business, people issues are a great opportunity for us to add value. Pat Lencioni’s work, The Five Dysfunctions of a Team, has been a mainstay for 20 years and it’s one of our favorites. Following the actions contained in the Five Dysfunctions provides a structured way to improve people issues.
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