Tips & Tools for Small to Mid-Sized Business Owners & Leaders December 2025 The Inspire Results newsletter is published monthly
Why Role Clarity Is the Secret Weapon Your Small Business Needs
Your people often think their role includes A, B, and C when you, or one of their co-workers, thinks it includes A, B, C, and D! That leads to finger-pointing. Projects stall. Tasks get duplicated—or ignored. Tension builds. People get mad. And you find yourself wondering.
“Why can’t people just do their jobs?”
While it’s “nice” that everyone pitches in, everyone wears multiple hats, and everyone is trying their best, without role clarity you’ve got conflict and things still falling through the cracks. Worse, the accountability resides at the top of the company instead of with the right team member.
The truth is, in most small businesses, the problem isn’t that people aren’t doing their jobs. It’s that there isn’t complete clarity about what their job is.
Role clarity—clear accountability, responsibility, and expectations—is one of the most underrated drivers of performance in a small business. When it’s missing, frustration becomes the norm. When it’s present, everything gets easier.
The Pain of Unclear Roles: What Happens When No One Knows Who Owns What
When roles aren’t clearly defined, small businesses experience a predictable set of problems.
1. People assume others are dropping the ball
A task doesn’t get done, and the immediate reaction is...
Click hereto see the full list and how to stop the chaos for good.
Upcoming Events
Growth Plan Workshop Multiple Locations & Dates
Indianapolis, IN January 8, 2026 9:30 AM – 4:00 PM EST
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Ft Wayne, IN January 16, 2026 10:00 AM – 3:30 PM EST
Wayne, PA January 23, 2026 10:30 AM – 4:00 PM EST
Discover the potential in your business by completing your Single Sheet Business Plan.
Define your vision and long-range goals. Then break them into quarterly, monthly, weekly & daily goals and get a line-of-sight from your daily tasks to your 10-30 year purpose.
Step out of the day-to-day for just 1 day, get organized, complete a prescribed planning process, and walk away with an action plan that leads to greater profits and free time back.
For owners & leaders of small to medium sized businesses. Bring your 2nd-in-command or your whole leadership team!
Help business owners who need us, find us. Connect us and get $1k! Make an e-intro to Brad@InspireResults.com with the biz owner's name, company name, & email address. We'll do the rest. If they become an Inspire Results client, we'll give you up to $1k after 90-days!
